Wizea's process runs in four steps: a quotation with six fields on every line; sourcing and qualification by our Shenzhen team, in Mandarin; inspection and consolidation in Shenzhen; and handover EXW to your forwarder (FCA on request) with one invoice and complete documents. Every change is confirmed in writing.
From RFQ in China to your forwarder
- 1
Quote
Reads your BOM, drawing or specification in any format and asks only for what is missing. Quotes every line with six fields.
You Send the file; say whether alternatives are acceptable.
Quotation, line by line - 2
Source and qualify
Our Shenzhen team works with factories and channels in Mandarin: registry and certificates checked, samples and first article, audit visits when the programme needs them, production followed; repeat parts released on the agreed schedule.
You Approve samples and any change in writing.
Qualification summary; milestone updates - 3
Inspect and consolidate
Lots are received in Shenzhen, inspected against the sealed sample, tolerance list and packing list, and consolidated with the rest of your order.
You Confirm the collection date.
Consolidated packing list - 4
Hand over
One invoice from Wizea Technology Limited, Hong Kong; goods made available EXW to your nominated forwarder or agent (FCA on request).
You Your forwarder collects; you import.
Complete documents; collection notice
Six fields, every line
- PriceUnit price for the quantity quoted.
- MOQThe minimum the source will actually run.
- Lead timeFrom order confirmation and payment to handover.
- ValidityThe date until which the line stands.
- Country of originWhere the goods are made.
- Type of sourceManufacturer, authorised channel or independent.
Receiving, inspection, consolidation and dispatch
Our Shenzhen team handles sourcing, quality and consolidation, close to the factories and one hour from Hong Kong. The team that qualifies the factories also receives, inspects and dispatches the lots.
| Location | Role |
|---|---|
| Shenzhen | Main point for receiving, inspection, consolidation and dispatch; factory work in Mandarin |
| Hong Kong | Headquarters: contracts, invoicing and documents; cargo can also be received here |
| Americas | Receiving point for the Americas (Miami), recently opened |
| Europe | Receiving and handover point in development |
EXW as standard, with you in control of freight and import
Our sales are EXW (Incoterms 2020), sold and exported by Wizea Technology Limited, Hong Kong; FCA on request. Your forwarder collects at the handover point on the quotation and you import with full documents and our support. Need a forwarder or broker on a route? We can introduce one we have worked with; the choice remains yours.
Documents with each shipment
- Commercial invoice from Wizea Technology Limited, Hong Kong.
- Packing list, checked carton by carton.
- Country of origin as stated on the quotation.
- A certificate of origin where your destination requires it, RoHS and REACH declarations as agreed, and other documents agreed on the order.
Our payment security practice
Each payment to us follows three written rules. The payment schedule is stated on the proforma before production; where a deposit applies, the balance is linked to a milestone such as the shipping documents.
- 1
One beneficiary
Payments go only to accounts in the name of Wizea Technology Limited, as stated on the proforma.
- 2
Fixed bank details
Bank details are stated on the proforma and never changed by e-mail.
- 3
Call-back
Before a first payment, ask us to confirm the bank details by call-back on a number you already have.
One inspection, field by field
An illustrative example of what our Shenzhen team checks before a lot is released. A lot that does not pass does not ship.
- Checked against
- Wizea order and lot reference; your PO number
- Article
- Overmoulded cable assembly, two-metre, custom connectors
- Lot
- 4,800 pieces, 24 cartons, one production run
- Sampling standard
- ISO 2859-1, general inspection level II
- Sample size
- 200 pieces drawn across 24 cartons
- Acceptance criteria
- AQL 0 critical, 1.0 major, 2.5 minor, as agreed at order
- Checks performed
- Dimensions (12 points), pull-force, continuity and insulation, marking, packaging, carton quantity
- Findings
- 0 critical · 1 major (carton 17) · 4 minor (cosmetic)
- Decision
- Released for consolidation; finding fed back to the factory with corrective action
- Signatures
- Inspector, Shenzhen; reviewer, Hong Kong; date
Change control and nonconformity
A specification, material, supplier, date or price changes only after you confirm it in writing; the Shenzhen team is the single channel for changes on the factory side. If a lot needs attention after delivery, a case is opened the same business day, with containment, root cause and corrective action on a written timeline.
Questions about the process
Where are shipments consolidated?
Most shipments are received, inspected and consolidated in Shenzhen, our main dispatch point. We can also receive cargo in Hong Kong; a European point is in development.
Where is the handover point?
The handover point is on each quotation: Shenzhen in most cases; other points, including the Americas, on request. Your forwarder collects there under EXW, or FCA on request.
Who handles import duties and customs in my country?
You, as the importer, with your customs broker. We provide the documents, state the country of origin and support your broker.
Do you stay in touch after handover?
Yes. We let you know when your agent has collected and stay in touch until your goods arrive, answering your forwarder's and broker's questions.
Start with one line or a whole BOM
Any format. One sourcing specialist stays with your request from quotation to arrival.